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Printed Orders

Prepayment is required on all printed orders before printing. An invoice will be emailed upon order creation. Orders in the proofing process that are not completed and have had no recent progress will be closed and billed for all design work and/or setup fees.

Robin Ludwig Design Inc. is not responsible for grammar, spelling or content errors after the proof has been approved for printing.  Once approved for printing, orders cannot be changed in any way or cancelled.

Graphic Design

Prepayment is required on all graphic design services before we begin. Graphic design is a non-refundable service.


Website Services

Robin Ludwig Design Inc. website services are provided on a prepaid basis. All management payments are due prior to the beginning of the month or year of service to avoid interruption. Website design, the first year of website management, email, and domain fees are NON-REFUNDABLE. Websites previously taken offline that need to be uploaded again will incur a $40.00 service charge in addition to any design and management fees due.


General Policy

 • All orders will be charged applicable sales tax based on the client's state regulations.

 • A $35.00 returned check fee will be assessed on all returned checks.

Payment Options

We accept Paypal, all major credit cards, checks, and ACH in the USA. International clients must pay with Paypal. DO NOT email your credit card information! Please call to pay with your credit card, email is not secure.

To pay online using Paypal, click the button below and enter the total due from the emailed invoice into the amount field:

If you have any questions or concerns please email or call. We will reply promptly.