Advertising as easy as... design. print. ship.
Please place your order in the manner most convenient for you. Orders can be placed by email or phone. Often times email is the easiest and fastest method to send order information unless the order is an exact reprint from a previous design.
Please feel free to contact us for quotes or general questions prior to ordering.
REORDERS AND REPRINTS
Need to reorder a previously printed design or make changes to an existing design?
Just let us know the last name or business name on the previous order as well as any content or design changes needed. If you have a five digit invoice number please include the number and/or last date ordered.
Include the quantity and any updates to the product type (i.e. matte instead of glossy business cards). Let us know if your shipping or billing address has changed.
Send the email to: email@example.com
NEW DESIGN ORDERS
Gather the text, photography and any logos you want included on the design. Make sure to indicate if content should be placed in a specific manner such as front, back, folded tab, top of design etc. Include your design preferences for fonts, colors or backgrounds.
Please indicate the product you are ordering, quantity, and finishes desired (UV coating, rounded corners, etc.).
Be sure to note your billing and shipping address as well as a contact name and phone number.
Graphics, designs and photography can be emailed or uploaded to an online file sharing program such as Dropbox (http://db.tt/psAirBA). Emails should not exceed 10 MB in total size. If you do not hear from us after one business day of emailing files, please call to verify the receipt of your email.
Minimum Printing Orders
Most of our printed pieces have a minimum quantity of 500 or 1000. Each quantity ordered is for one design. Even if the only change is a name, the minimum quantity is still required.
After The Order Email is Sent
Once your order is received we will email within 1-2 business days with any questions or concerns. Once your order is created an invoice will be emailed. Some services require prepayment prior to proofing. All orders must be paid before printing. Payment instructions will be included with the invoice and are also available on the payment page of this website. Service times for printing and shipping can be found on the service pages of this site along with pricing.
We email Adobe PDF files for proofing on all orders. PDF files can be viewed using Adobe Acrobat. Most computer systems (PC and Mac) have this viewing software. If you cannot open PDF files, please visit Adobe to download Acrobat, the software is free.
Design Files and Fees
Yes! We can work with your print ready file! Just email the file per the instructions above.
Unfortunately, we cannot send print designs created by us as our designs are created specifically for our printer. We also use art, photography and fonts in many of our designs which we cannot distribute. Setup fees for reorders are discounted and depend on the service. Reorders with no changes are not charged a setup fee.
EDDM Mailing Services
We can print EDDM postcards but we do not offer mailing or fulfillment services at this time.You can find more information on EDDM requirements at: https://www.usps.com/business/pdf/quick-reference-guide.pdf. For all EDDM products, you are responsible for setup and delivery to USPS for EDDM processing. Robin Ludwig Design Inc. will use standard bulk packaging to process your order. Robin Ludwig Design Inc. will not be responsible for address layout, indicia, or other USPS EDDM requirements.
Almost all of our orders are shipped with UPS Ground. Rush shipping is available. Shipping prices reflect shipping to street addresses in the continental United States. We do not offer local pickup at this time.