An additional 10% can be saved off of the printing price of business cards when 4 or more sets of cards are ordered and printed at the same time. Business cards must be of same quantity and color.
How do I place an order? Orders are primarily taken through email. We can also take orders over the phone, fax or by postal mail. As we work with clients nationwide, we do not offer in-person appointments at this time.
Do you offer services and shipping for Canada? We do offer printing and shipping to Canada. Most services, production times and prices are the same, however not all services are available. Please email for a quote and for more information.
How do I send my logo or files? Files can be emailed or uploaded to an online file sharing program such as Dropbox (http://db.tt/psAirBA). Emails should not exceed 10 MB in total size. If you do not hear from us after emailing files, please call to verify the receipt of your email. Files cannot be attached to our online form.
What is the minimum order? Most of our printed pieces have a minimum quantity of 1000. Magnets and greetings cards are available in smaller quantities and we offer short runs for many business cards.
Can I split the minimum to print multiple designs? Each quantity ordered is for one design. Even if the only change is a name, the minimum quantity is still required.
Is there a discount for ordering several business cards? An additional 10% can be saved off of the printing price of business cards when 4 or more business cards are ordered and printed at the same time. Business cards must also be the same color scheme, type and quantity.
Can my order be rushed? We will do everything we can to get your design and printing done when you need it. Please email and let us know what you are ordering and when you need delivery. We will reply with a rush quote.
Can I pick up my order? Currently order pickup is NOT available. All orders will be shipped.
What is the setup or design fee for? Setup fees cover file design, setup, archiving, order handling, processing and proofing. This fee is not for design purchase. Setup fees do not include graphic/logo design, content gathering or typesetting. Redesigns after the first proof may incurr additional fees.
Do I get the design file for my job? We cannot send designs created for printing purposes. Our designs are created specifically for our printer and not for personal use. We also use art, photography and fonts in many of our designs which we cannot distribute. As stated above the design or setup fee is primary for the handling, proofing and maintenance of the design.
Do you offer mailing services? We do not offer mailing or fulfillment services at this time.
Do you print postcards for EDDM mailings? We can print EDDM postcards. You can find more information on EDDM requirements at: https://www.usps.com/business/pdf/quick-reference-guide.pdf. For all EDDM products, you are responsible for setup and delivery to USPS for EDDM processing. Robin Ludwig Design Inc. will use standard bulk packaging to process your order. Robin Ludwig Design Inc. will not be responsible for address layout, indicia, or other USPS EDDM requirements.
What are the design fees for reorders? Setup fees for reorders are discounted and depend on the service. Reorders with no changes are not charged a setup fee.
What other services does Robin Ludwig Design Inc. offer? Our services include several printed advertising pieces including folded business cards, door hangers, magnets, DVD covers, custom postcards and more. Please visit our stationery pages for letterhead, envelopes and greeting cards. In addition to our professional printing services we also offer digital marketing services.
How long has Robin Ludwig Design Inc. been in business? We have been serving clients nationwide since 2002 from our offices near Minneapolis/St Paul, Minnesota and now from Eastern Florida. In January 2010, Robin Ludwig Design incorporated becoming Robin Ludwig Design Inc. Effective December 2012, we began offering printing services to Canada.